Delivery Info

Order Processing for Monkey Boards

Monkey Boards values your business, and we're eager to promptly process your order with care.

Upon online purchase, you'll receive an order confirmation email. A second email, complete with a tracking number, will be sent once your order is on its way.

Terms of Shipment

Monkey Boards uses Royal Mail for orders within the UK.

Shipment Delivery Times

After order confirmation, anticipate 1 to 10 working days for shipping, contingent on destination, product, and order time. While we aim for a 3-day dispatch, processing times may vary due to payment processing, craftsmanship, and product quality. Your order will be shipped as swiftly as possible.

Shipments Not Received/Received Damaged or Tampered

If your shipment is missing, arrives damaged, or shows signs of tampering, contact Monkey Boards immediately with your order number, relevant details, and pictures of the damaged/tampered products or packages. We'll investigate and address the issue promptly. Please note that complaints about items damaged during delivery won't be accepted after 2 weeks from the delivery date.